Cancellation Policy

Cancellation policy

Should you wish to cancel your booking;

A 100% cancellation fee will be charged for guaranteed reservations that fail to arrive or bookings cancelled within seven days of arrival.

Bookings cancelled 8-30 days prior to arrival will be charged a 50% cancellation fee.

We charge 5% cancellation fee for bookings cancelled 31 days or more prior to arrival.

An additional R300 administration fee applies.

In the event of a premature departure the full extent of the stay originally booked and confirmed will be charged.